Why Am I At a McDonald’s at 5 a.m.

I called my Mom again. Her Greyhound bus was supposed to leave at 10:15 a.m., but I hadn’t heard from her yet. It was 12:30 p.m. We had a bit of time between the arrival of the bus and the departure of the train, but this was quickly being eroded away. Each and every employee is important to a business. The wrong employee or someone new who wasn’t given the proper tools or training is a…

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