Why I never personally use @Airbnb: Planned a trip starting Sunday involving 10 people and two houses. Booked months ago. An hour ago, one house cancelled on us.
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The two original locations were picked, in part, for specific reasons—location to each other, complementary features, etc. So, now, a scramble to get anything.
It just causes undue stress if your travel is mission critical. Working at a company that travels a lot while being open to people using @Airbnb I’ve heard so many stories for stuff like this.
One place advertises WiFi—because the business across the street’s signal reaches one room. This one cancelled one business day before arrival, which is apparently fine. It’s just annoying. Hotels aren’t perfect but looking at risk mitigation, they still where I go.