@mattmedeiros I appreciate your take. I’m on the team, but on leave when this went down so wasn’t there for the real-time conversations. Coming from being a Happiness lead for Jetpack until August when switching to a dev role, we would pretty regularly need to help folks who installed a ton…
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@mattmedeiros on their site. Multiple caching plugins with a couple of forms plugins plus a slew of image carousel things. Any one of them are fine and good, but all together made a pretty conflicted mess. Jetpack has tried to be a good citizen in this regard. Already have a gallery plugin?
@mattmedeiros We intentionally don’t activate our carousel feature and try to keep a list of “conflicting” plugins, which really mean plugins they do the same thing so we step aside. If someone already had a forms plugin when installing Jetpack, it isn’t our job to get in the way.
@mattmedeiros The search hints were meant to help folks be aware of what is already on their site. Dismiss one and they go away. Are there ways we can improve it? Absolutely. As it says on the a8c home page, nothing is perfect. In the end, we want WordPress to be a good experience for people.
@mattmedeiros We don’t want folks to get frustrated because running their site just feels too hard. They leave to a closed platform, or social media only, or something else that isn’t open source. That is a loss for all of us. So, can we make that better? Maybe so. Let’s try this to see.
@mattmedeiros The transparency piece. We tried to make it visually pleasing while also obviously. Maybe we have more work there. We didn’t try to hide the feature. It isn’t a headline because why would it be? Would learning about search hints make you excited to install/update JP? Nope.
@mattmedeiros But in the changelog, with support docs, etc. Not trying to hide it or mislead people.