Category: Technology

  • round 3: cingular vs kraft

    For those keeping track of my various and many problems with Cingular, I heard back from them today. They asked if I am still experiencing the problem, of which currently I am not. Apparently, field techs report that problems in the field have been fixed. We’ll see how long it lasts this time. For the […]

  • this is war: a cingular story

    Alright. So I thought the problem I was having with my phone was fixed. This weekend, I find out that Vanessa and Stephanie both had this happen to them while attempting to call my phone. I call Customer Care tonight, after leaving a voicemail with the engineer who called me after the December 11 phone […]

  • the cell works again?

    Update: I think the cell phone is fully functional again. I was contacted directly by a tech to discuss the situation further and gave me his direct phone number, which I attempted and in fact rang directly to his desk, so if the problem continued, I could go directly past customer service.

  • cingular and customer service

    I’m currently listening to the on-hold “music” for Cingular. It is informing of various services they offer and telling me how I can go online and do all these wonderful things. I’m on hold with Cingular because I am still having problems with my phone. For those who don’t know, after I arrived in Austin […]

  • Found An Old Love

    I found old Zip disks from high school during my packing tonight. Although I shouldn’t have, I went to the Welch lab and converted them over to a CD so I could access the files. After a time playing with formats (Mac-based graphics software from 1998 isn’t quite as compatable with Windows XP as I […]