@FitbitSupport when I went to sleep last night.

@FitbitSupport Coupled with the Surge not notifying of a low battery early enough… Dead FitBit by morning with no low battery warning…

@FitbitSupport Already sent a replacement cable, same. Jawbone Up’s magnetic setup worked much better.

@FitbitSupport the cable doesn’t seat in the device well. It is very opinionated wrt positioning. Not perfect, won’t charge.

@revrevwine @fitbit Breathe within six feet and it’ll stop. I thought it was the cable, but same thing with a new one.

I like my @fitbit, but charging it is the worst tech experience I’ve had in years.