@robquig Either way, glad I’m not with Progressive. Thanks for the chat; time for shuteye.

@robquig a fair number of less-than-obvious claims. But, that said, with a PR fail like this, they played the bet wrong and lost big.

@robquig Esp in a “budget” auto insurance, they “can’t afford” to pay possibly invalid claims w/ the margin they’re running. They likely see

@robquig In insurance, there is virtually no high ground. I used to sell life insurance; all claims are due to death.

@robquig Though, the case was done when it went public. But you’re right. They should have settled the second his post was published.

@robquig (excluding mutual/member-owned insurance companies for the sake of discussion. That’s a bank vs credit union type thing)