@ATTCustomerCare thanks, multiple users in Austin can’t access it. after 1.5hr of tests can’t resolve it locally.

@ATTCustomerCare I don’t want to believe the host that it’s an ISP issue, since I don’t trust this particular host, but …

@ATTCustomerCare which doesn’t make sense if different customers on different locations are seeing the same problem.

@ATTCustomerCare Been bounced around from dept to dept on the phone for the last hour and still running modem tests.

@ATTCustomerCare Can someone check to verify you can ping 68.178.254.204? Multiple U-Verse customers are unable to, but host saying ISP prob

@UPSHelp @UPS actually no, package still lost. Will email. Another pkg that ups mychoice (or whatever it is called) didn’t pick up.