@carlhancock Right, you use a mixed system with priority. My exp w/ sole-ticket systems is I’m waiting for one overworked crew to respond.

@carlhancock my experience w/ tickets is it takes longer. One company only responded once a day per ticket for a relatively easy issue.

@carlhancock Depends on the issue/circumstance. I prefer a forum that has users & staff so I can explore around a bit to find the answer 1st

I like it that when my mom e-mails me a password for something, she knows to leave a space between the password and punctuation.

@austingunter I’m curious which ticket required that response… 🙂

@ChrisWiegman @sarahpressler I did hear they’re checking RSVPs, so sign her up if it sounds like it might work.